Privacy Policy - Chiswick House Clearance

Welcome to Chiswick House Clearance. Your privacy is of paramount importance to us, and we are committed to protecting and respecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services.

1. Introduction

At Chiswick House Clearance, we prioritize your privacy. This policy explains our practices regarding the collection and use of your personal information.

2. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, address, email address, phone number.
Household Information: Details about the items to be cleared, valuation information.
Payment Information: Credit card details, billing information.
Usage Data: Information on how you interact with our services.

2.1. Methods of Collection

We collect information directly from you when you provide it to us, automatically through your use of our services, and from third parties.

3. How We Use Your Information

Your personal data is used for the following purposes:

Service Delivery: To facilitate and manage the clearance services you request.
Communication: To communicate with you about your service, respond to inquiries, and provide updates.
Payment Processing: To process payments and manage billing.
Improvement of Services: To analyze usage and improve our offerings.
Compliance: To comply with legal obligations and enforce our policies.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: We are required to process your data to comply with the law.
Legitimate Interests: Processing is necessary for our legitimate interests, provided that your rights do not override these interests.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties who perform services on our behalf.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5.1. International Transfers

Your data may be transferred to and maintained on servers outside your country. We ensure that such transfers comply with applicable data protection laws.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Data Protection Rights

You have the following rights regarding your personal data:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data under certain conditions.
Restriction of Processing: Request limitation of processing your data.
Data Portability: Request transfer of your data to another service.
Objection: Object to certain processing activities.

8.1. Exercising Your Rights

To exercise any of these rights, please contact us through the channels provided. We will respond to your request in accordance with applicable laws.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

11. Complaints

If you have any concerns about our use of your personal data, you have the right to lodge a complaint with a supervisory authority.

12. Conclusion

At Chiswick House Clearance, we are dedicated to safeguarding your privacy and ensuring that your personal data is handled responsibly. If you have any questions or concerns regarding this Privacy Policy, please do not hesitate to reach out to us.